How to View the Poizon Fake Shoes Incident?

Recently, there was news that the well-known online trading platform “Poizon” was suspected of selling fake shoes… In this regard, we have collected relevant news of Poizon fake shoes.

Recently, a netizen reported that he bought a pair of Nike Air More Liquid Silver on the Poizon APP. After receiving the goods, he immediately authenticated the shoes on the “LegitCheck APP”. The authentication result showed that the shoes were fake. Another netizen said that after the Poizon platform was found to sell fakes, he was given $43 as hush money. In response, the Poizon APP issued a statement saying that the shoes were not fake, but the online authentication experts believed that the shoe box did not match the shoes out of a responsible attitude and there was a suspicion of patchwork.

In fact, this is not the first time that Poizon APP has been reported for suspected selling fakes. It was previously reported that a consumer XXX bought a pair of PUMA X XO SUEDE from Poizon APP for a total price of US$124. One of the selling points of this shoe is the numbers “19” on the right foot and “68” on the left foot, forming “1968” to represent the year when the PUMA SUEDE shoe was born. However, the shoes XXX received had “68” written on both the left and right feet.

Although there are often various news about Poizon fake shoes on the Internet, we should learn to distinguish them. On this basis, we should have a preliminary understanding of Poizon APP.

About “Poizon”

“Poison” is an online trading platform in China that focuses on fashion shoes, clothing, bags and other fields. It is especially famous for the identification and sale of sneakers. Since its establishment, Poison has been committed to building a shopping environment with guaranteed authenticity and has adopted a series of measures to prevent counterfeit goods from entering the platform.

These measures include:

• Strict product review mechanism: Poizon App implements a multi-level authentication process, where a team of professional appraisers conducts a detailed inspection of the products sold on the platform to verify their authenticity. This process covers multiple aspects such as appearance, material, and craftsmanship, striving to ensure the authenticity of each product;
• Authenticity Guarantee Commitment: Poizon App promises users that all products sold through its platform are authentic. Once counterfeits are discovered, the platform will provide corresponding compensation and take severe punishment measures against the merchant, including but not limited to closing the store, fines, etc;
• User reviews and feedback: Poizon encourages users to leave authentic reviews after receiving the products, which not only helps other buyers to refer to them, but also further increases the transparency and credibility of the platform.

However, despite Poizon App’s best efforts to maintain the authentic ecosystem, counterfeits may occasionally exist due to the large number of products and complex supply chains. Therefore, users still need to be vigilant when purchasing, especially when purchasing high-value products, and can request more detailed pictures and videos for verification, or choose sellers with good credit to trade with.

Does Poizon Sell Fake Shoes?

Obviously, as a third-party shopping platform and sneaker authentication software, Poizon APP will not sell fake shoes, but it is difficult to prevent its merchants from selling fake shoes.

What Should I Do if I Buy Fake Shoes on Poizon?

If you accidentally purchased fake shoes on Poizon, the following steps can help you protect your rights:

1. Collect all relevant photos and video materials, including screenshots of the product details page, photos of the actual product, communication records with the seller, etc. These are key evidence to prove that the shoes you received are fake;
2. Find the corresponding order in the Poizon App and try to communicate directly with the seller, explain the problem with the product, and ask for a solution. Some sellers may proactively offer a return or exchange;
3. If the seller does not respond or the negotiation fails, you can submit an after-sales service application in the APP and choose “Return and Refund” or “Refund Only”. Be sure to fill in the reason clearly and upload the evidence collected before;
4. After submitting the complaint, Poizon’s customer service staff will review the situation. They will make a judgment based on the evidence you provide and the product inspection results. If it is indeed a fake, the platform will require the seller to return or refund the product, and may impose penalties on the seller;
5. If the platform requires or you think it is necessary, you can send the shoes to an authoritative third-party authentication agency for professional authentication. Poizon App itself also provides authentication services to help determine the authenticity of shoes;
6. If the above steps do not resolve the issue, you may consider seeking legal assistance and suing the seller for compensation. At this point, all the evidence collected previously will become crucial;
7. At the same time, filing complaints with consumer associations and exposing the behavior of bad businesses on social media software can not only protect your own rights, but also warn others to avoid losses.

If you are a user of Poizon, we hope this post will be helpful to you.

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